CONTEXT

New joint venture start-up which provides an automotive service platform. The platform integrates the Automotive value chain based on predictive analytics provided by each vehicle. The vehicle data is then integrated with automotive parts and service suppliers to provide drivers with a pro-active service schedule.

CHALLENGE

  • Capture data from individual automobiles and augment data to enable predictive service schedules.

  • Ability to manage and analyse data from multiple automotive manufactures and reduce customer service costs.

  • Develop a new industry service model for out of warranty automobiles and create partnership models across the automobile industry where some partners are in competition.

  • Set-up Agile ways of working with the off-shore development team.

APPROACH

  • Set-up the Agile approach using:

    • Confluence;

    • Jira; and

    • Mobile application development across multiple locations.

  • Develop a new commercial model with multiple partners.

  • Integrate predictive development teams with automobile industry expertise.

OUTCOME

  • Established a unique service model by integrating partners across the automobile value chain.

  • Reduced service costs for consumers and service providers.

  • Enabled consumers to choose flexible service models across multiple partners.

  • Established predictive automobile failure problems with real time data for consumers and service providers.

 
INDSUTRY COVERAGE

INDSUTRY COVERAGE

NEWS AND INSIGHTS

NEWS AND INSIGHTS

CONTACT US

CONTACT US